Technical assistance

The following forms are intended to gather the required information and to document your immediate needs and concerns. Total POS will use this information to diagnose problems and to suggest solutions.

Site Information (all fields are required) Customer Identification Number : (###) Manager: Tech: Contact Phone: Contact Email: Images Please shrink down images to under 500KB (or 800X600). Wide angle photo of managers work station including overhead cabinets. Upload Image: Wide angle photo of current network equipment, showing location in cash wrap. Upload Image: Close up photo of manager's wall plate, (phone, network and any other jack). Upload Image: Close up photo of conduit at the MDF wall field showing current CAT5 and CAT3 capacity. Upload Image: Wide angle photo of MDF wall field (Phone board including D-Marc) Upload Image: Wide angle Photo of sales floor including the ceiling over the registers and register wrap. Upload Image: Photo of Clean and Green on Managers CAT 5 jack @ manager station. (testing with blue boxes) Upload Image: Photo of conduit at cash wrap or where it goes into the wrap. Upload Image: Photo of front door looking out. Upload Image: Copy of signed completed work order. Upload Image:

Questions Please answer all questions. Put N/A if they do not apply. Is there a CAT 5 running from the manager's workstation to the register wrap? If there is a CAT 5 running from the manager's workstation to the register wrap, did it test out clean? How many registers are there? Is an area 21 inches x 14 inches open on the MDF wall field where we can mount a 19ft wide shelf? How many Cash wraps are there? If there is two Cash wraps, is there a switch in both wraps? What is the height of the ceiling (feet and inches)? What is the width of the front door Entrance (feet and inches)?