Testimonials
Total Point of Sale's Founder, Dan Cramer, has dedicated his life to the rollout community. He has personally completed over 1500 site installations and managed multiple client projects involving 500+/- store conversions.
During his career, Dan has continued to prove that he will provide the best solutions and tools for his clients. Starting as a two-man operation in 2002, Dan’s drive pushed his small business to deliver unbelievable results.
“In January of 2003, Hancock Fabrics started a 3 year project to roll out a new POS system to our 430+ stores. This was to be a 3 year rollout, but things went so well the first year, that a decision was made to complete the rest of the 435 stores the second year – an amazing feat, given that we originally planned a longer term.” - Ken Black, Manager Retail Store Systems (click here for full text of letter)
When the industry noticed Dan’s success with his customers and his innovative way of delivering excellence they became interested. There are innovations in the point of sale industry that Dan put into place that are still used today.
Big businesses also took notice of the reputation that Dan had built for himself and the respect that his company got from their clients. Dan sold his once-small business to a worldwide software company. He became Project Manager at the new company, and make a name for himself once again.
“In my years of supervising employees at JDA, I believe that Dan was one of the few employees I have worked with that seemed to recognize that excellence is a journey and not a destination.” - John Laden, Implamentation group manager RBUII (click here for full text of letter)
Presented with the opportunity to excel once again, Dan branched out and started yet another company. Dedicated to delivering excellence in all areas of expertise and customer service, Total Point of Sale is ready to make an impression on you!
What makes this even more important is that as a company Total Point of Sale never loses sight of our dedication to customer satisfaction. Realizing that what makes a company stand out is the service it provides for its clients, Dan drives himself and his employees to be the best in the industry when it comes to customer service. Total Point of Sale thrives in situations where the client's scope of needs would make other companies balk. Total Point of Sale provides for the client’s needs first and makes it absolutely clear that as a company we are truly all about the client!
“Dan Cramer performed the installation in almost 500 stores – a total of 500 servers, and 900 registers. Every Hancock Fabrics employee was very impressed with his “can do” attitude. Nothing was ever too much to ask of him, and our employees and customers were treated with respect. There were many installation challenges, but Dan was able to determine the best way to work around each one. If I wanted to change the way we installed, Dan would adapt to it without a complaint – many times he even had a better way to perform it.” (Ken Black)